Owner FAQ

Questions that we are frequently asked as property managers in South Florida:

Q: Why should I pay someone to manage my rental property?

Maybe you shouldn’t. If you have the time, the necessary experience, access to competent legal advice and are local you could and should manage your own property. If you don’t maybe you should hire someone who does. It won’t cost as much as you think.

Q: What does a property manager do?

A property manager gets involved in many things other than collecting rent and enforcing the terms of the lease. Hiring competent contractors, making sure they do the job right and stand behind the job, and ensuring that the tenant is happy is a big job. Deciding who to “give the keys” to and when to take legal action require a sense of judgment that comes from years of experience.

Q: How do I find a good property manager? How can I tell the difference between a really good property manager and someone who is just getting by?

As far as I know, there is no list of “good” property managers. There are, however, some characteristics of a property manager that would be common to all property managers who would be considered as “good”. Experience alone is not the most important factor. A “good” property manager will not only have a wealth of experience but also will possess a mature sense of judgment which comes from actual time spent in “hands on” management. None of this matters if the property management team isn’t dedicated to outstanding customer service.
Q: Do you manage any home or condo or do you only select certain properties?
We are selective in the properties we are willing to take on responsibility for. We look for an owner who is willing to maintain the property in good condition. Not all properties are “new” or “upgraded” but there is no reason why any property should be offered in less than clean and in good working condition. Good clean, well maintained properties always attract the best tenants.
Q: How much experience do you have actually managing property? Is experience necessary?
I personally have been a “hands on” property manager for over 40 years. In that time I have learned what works and what doesn’t work. Like most professionals I got most of my “experience” from the things I tried that didn’t work. Needless to say we don’t waste our time or your money on things that don’t work.
Q: Besides managing property, can you also lease my property and help me to find new rental property investments? How do you find tenants?
Leasing to the right tenant is job one. If you don’t get that right, nothing else seems to matter very much. The leasing process is about pricing the property properly for the market (and the time of year), exposing it properly so the “right” tenant has an opportunity to find it, and being patient enough to let time do its work. I advise people to consider owning rental property for long term investment and wealth building. But, like any other investment process you need to investigate before you invest. I am a Realtor as well as a property manager and can help you with these ideas and make them work for you.
Q: What do you do when a tenant doesn’t pay the rent? Also, how do you handle problem tenants?
When the tenant doesn’t pay rent on time we contact them to find out why. The law is very specific about what steps you need to take and how to take them. We are advised by the premier landlord/tenant law firm in the State of Florida (and we follow their advice). Most tenants do not want to be evicted, but they may need help solving their problem. This is where experience and judgment come into play. The same thing goes with “problem tenants”. There is no way to accurately predict whether or not an otherwise good tenant with a good prior history is going to become a problem. This is another situation where experience and mature judgment are valuable assets to have on your side.
Q: How do you screen new tenants? How do you know who to pick?
We screen tenants for their Personal Character History in the areas of credit (how many and how do they pay their obligations), criminal (have they ever been charged with a crime – and do they confess it when asked), eviction (have they ever had an eviction filed against them or refused to pay rent for any reason), registered sexual offender status (have they had problems in this area in the past). Once a prospective tenant has demonstrated that they have good character traits, we assess their prospects for how reliable they will be going forward into the future. It is more art than science.
Q: Are you familiar with the local area?
I have been managing property in the local area for over 40 years. Each city in the South Florida market seems to have its own dynamics as well as limitations as far as rental prices and expectations of the type of tenants that choose to live there. As long as you don’t confuse yourself as what an area is capable of producing, the actual managing process should be the same from area to area.
Q: If I hire you as my property manager can I check my account online? Can tenants do the same?
Yes. We currently use a rental property management software product that supports our efforts to collect, account for, and distribute funds in the way we want to accomplish that. This software is for landlords and tenants who are both able to check their accounts online. In addition the tenants can pay online and owners can receive their distributions by direct deposit.
Q: What are the three most important characteristics for a property manager to be labeled as a "professional"?
First they must have enough experience to do the job. Second, they must have mature judgment enough to handle the toughest problems. And lastly, they absolutely must have the passion to deliver the high level of service that everyone expects.

If you own a rental property in Broward, this is the company you want managing your property. In my opinion, FMCGI is ideal for both seasoned investors owning multiple properties, as well as first time landlords.

When I started business with FMCGI, I was a new investor living in California, who had just purchased his first duplex. Dave, Roger, and their staff have taken care of me ever since that first phone call. Among other things, they eliminate headaches and present me with the best long-term business strategies to meet my goals, as I plan to own more properties. Their emphasis on finding quality tenants (not just the first person with a deposit) and mitigating issues before they become problems has proven crucial to the success of my investment.

Robert C.

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Property Management Company in the Coral Springs Area.

Google
5.0/5
May 26, 2023
Google - Tone - Florida Management & Consulting Group
FMCG is a top notch company to care of your rental property while you have moved.. I'm out of state and fully trust their team to watch over our property and tenant.
Google
5.0/5
May 19, 2023
Google - Elvira - Florida Management & Consulting Group
Very good service! Happy New Year!
Google
5.0/5
May 8, 2023
Google - Arnelle - Florida Management & Consulting Group
I am very appreciative of the attention and guidance Florida management and Consulting Group Inc provides regarding my mom's property.
Google
5.0/5
Mar 18, 2023
Google - Debbie - Florida Management & Consulting Group
I´m so pleased with the work of Florida Management and Consulting Group. They are a very organized team and their work is excellent. I recommend them.
Google
5.0/5
Jan 22, 2023
Google - Rachael - Florida Management & Consulting Group
Great experience from the moment I reached out about a property for rent. Less than 1 week from my application to getting the keys. Everyone I have spoken with has been so helpful.
Google
5.0/5
Nov 19, 2022
Google - Pedro - Florida Management & Consulting Group
Professional, thoughtful, efficient and outstanding service. I have been a client for many years and they are the best. My tenants are happy and that makes me happy.
Google
5.0/5
Aug 21, 2022
Google - EVE - Florida Management & Consulting Group
Florida Management and Consulting are #1! They are professional and responsive to our needs.
Google
5.0/5
Aug 18, 2022
Google - Lisa - Florida Management & Consulting Group
Great experience, good follow through, good customer service
Google
5.0/5
Jun 18, 2022
Google - Faby - Florida Management & Consulting Group
We have recently decided to rent our home. We interviewed a few companies to manage our property and without hesitation we decided to move forward with Florida Management & Consulting Group. Dave, Chris, Mary Allen are all very professional and we could tell right away that our home would be in great hands. Thank you!
Google
5.0/5
May 16, 2022
Google - Dave - Florida Management & Consulting Group
After several years of experience working with FL Management & Consulting Group as a property owner, I have the highest respect for their entire staff, and appreciate the commitment and spectrum of support capabilities they provide in managing rental property. The experience and knowledge of their leadership coupled with the support team provides a complete service to effectively manage properties that provide quality service and response to tenants, while professionally managing properties within the guidelines and interest of the owners.
Google
5.0/5
Feb 27, 2022
Google - Angela - Florida Management & Consulting Group
Never any problems or issues!! 😁
Google
5.0/5
Feb 21, 2022
Google - Richard - Florida Management & Consulting Group
Always there if needed!
Google
5.0/5
Jan 24, 2022
Google - Ernesto - Florida Management & Consulting Group
Few companies go "above and beyond." Many talk about it but few actually do it. Difficult to find a company that year-round will maintain the high-level of "excellent customer service" they promise. Florida Management not only has the knowledge, but they apply themselves to an outstanding level of customer service that has exceeded my expectations from day one. They have not stopped executing on their promise of serving me or my tenant. It is evident they deviate from others’ “autopilot” approach and ensure each customer is understood and served correctly. My experience as a customer (landlord) with Florida Management gives me the pleasure of highly recommending them. They have proven to excel in customer service. Thank you to Dave and his highly dedicated team. It is not an easy decision to make so I am sharing my experiences with you to hopefully help you in the process. Backstory: My rental property is not an investment but rather, the home that my wife, kids and I have lived in and created fond memories for over a decade. Therefore, I was reluctant to rent it out. Interview with Dave: Months in advance of my property being rented out, Dave took the time, listened and ultimately understood my situation and approach to converting my home to a rental property. I could tell that he was not on “autopilot” or just listening to another landlord. He was fully engaged. We walked around the home and he answered my questions on changes and upgrades I was considering. I was not surprised he was professional, friendly, realistic, down-to-earth, and extremely knowledgeable. He answered all my questions and later followed up with more information. His dedication sold me on his company but more importantly, he has maintained that level of customer service ever since. Price of services: Shopping around, I was happy to find their prices are competitive. Since the price made sense, I removed that as a differentiator and it came down to customer service so I asked myself “who do I want to do business with?” I'm glad I chose Florida Management. Finding the right tenant: Dave laid out all the information and helped me make a decision. I’m sure not every tenant story is the same BUT I am incredibly happy with my tenant. Perhaps I lucked out or perhaps Dave is that good. I couldn’t be happier with the decision we made. Rental price: Dave was spot on and suggested a competitive rental amount that made sense to the market and to me. To reiterate, I recommend Dave and his company for your property management needs. UPDATE: I am adding this portion since I decided to sell my home with Dave. We were thrown a curve-ball last minute. I was not expecting that Dave would stay with me well after the close of the house. He got his money but did he walk away? Not at all. He stayed with me dealing with City and legal issues, both beyond our control and completely unforeseeable. Months after, I really was expecting him to throw in the towel because so many others do. He constantly surprised me and he did not slow down until the issue was completely resolved. WOW. Where else do you get this level of service? Well earned 5 Stars!
Google
5.0/5
Jan 22, 2022
Google - David - Florida Management & Consulting Group
The entire FL Management team and staff consistently provides property management in a professional and courteous manner to tenants while supporting the needs and financial objectives for property owners.
Google
5.0/5
Nov 17, 2021
Google - Tiezheng - Florida Management & Consulting Group
For a land lord, no news is a good news. The business is running smoothly so far.
Google
5.0/5
Aug 1, 2021
Google - Robena - Florida Management & Consulting Group
David and Roger, along with the rest of their team at Florida Management and Consulting Group have been managing our property for over 7 yrs providing A+ customer service. They are very hardworking, always honest and transparent in their interactions with us. They keep us regularly updated and provide timely and detailed reports. What makes this team outstanding is that they strive hard and are committed to developing and maintaining a great relationship with both the Landlord and the Tenant. Highly recommended!
Google
5.0/5
Jul 31, 2021
Google - Lee - Florida Management & Consulting Group
I have been working with Dave and Rodger for 10 years now and they have helped me maximize the return on my investment and always deliver on time.
Google
5.0/5
Jul 21, 2021
Google - Krishna - Florida Management & Consulting Group
I have had Florida Management and Consulting Group managed my property for about 4 years. I can say that I came across them through google, looking for a property management company to manage my condo in Florida because I was living, at the time, in NYC. Dave and Roger are VERY professional!! They consulted me with everything that they need to fix in the condo and they explained everything in detail. Whenever something wasn't working or broken in the condo they would IMMEDIATELY get in touch with me. They gave me choices of how to get whatever need to be paired. Unfortunately, due to circumstances beyond me control I had to relocate to Florida so I moved into my condo. It was immaculate when I moved in. On top of that I thought I owed them money for managing my property without a tennant residing there. But instead they called me up and told me that THEY owed me instead! They are TRULY a God sent to me because it is not easy managing my own property while living several hundred miles away! I REALLY appreciate them AND hope to do business with them very soon in the future!! Thanks very much for your help and also you too Alex!!
Google
5.0/5
May 26, 2021
Google - ANDREW - Florida Management & Consulting Group
Roger and Dave have been managing our investment properties for over 13 years, they do a great job at securing quality tenants and keeping our properties in great shape Andrew C
Google
5.0/5
Mar 19, 2021
Google - Daniel - Florida Management & Consulting Group
Excellent Property Management Services, would highly recommended!
Google
5.0/5
Mar 9, 2021
Google - Lorelei - Florida Management & Consulting Group
Florida Management and Consulting acted as our property managers for a rental property that we had in Deerfield Beach. Over the many years, they assisted us with coordinating maintenance and repairs and any tenant issues that occurred. Being located in New Jersey as a distant property owner, they made us feel confident that our property was being well taken care of.
Google
5.0/5
Mar 5, 2021
Google - Luisa - Florida Management & Consulting Group
If I had any issues I always heard back right away and they gave it the attention it deserves. The staff is friendly and professional. I couldn’t be happier.
Google
5.0/5
Jan 7, 2021
Google - Phil - Florida Management & Consulting Group
David and his team are a pleasure to work with. They are professionals who made owning a rental property a breeze. Repairs, tenant issues, renewals, payments are like clockwork and required probably an hour of my time in total per year. David also helped sell my property when I was ready to let it go and did a fantastic job. I highly recommend Florida Management and Consulting Group.
Google
5.0/5
Nov 18, 2020
Google - Beth - Florida Management & Consulting Group
As a property owner that lives halfway around the world from my property, it's so important to me to have a property manager I trust 100%. Not only does FMCG care for my place as if it were their own, but they took the time to select and vet just the right tenant. I'm now going on two years with a wonderful, drama-free gentleman living in the condo, and it's been a great experience. Big thank you and a hug to Dave, Roger, and all the staff at FMCG for such great work.
Google
5.0/5
Aug 21, 2015
Google - Matt - Florida Management & Consulting Group
Roger and David from Florida Management and Consulting Group have looked after me for almost a decade. They are good honest people. They are diligent with tenant screening - in as much as we have passed on numerous tenants before to get the "right" tenants into a property. Most importantly, they take the hassle out of maintenance when maintenance is due - including when necessary organizing things like hurricane shutters, or inspections for insurance renewals, etc. I can't say enough good things about David and Roger and they always have my support. Thank you team!

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1515 University Drive, Suite #102 Coral Springs, Florida 33071
(954) 752-0547 | (954) 340-9468
info@floridamanagement.net

Florida Management & Consulting Group
A licensed real estate brokerage.
We buy, sell, lease, and manage property.