by David Harper | Dec 26, 2018 | Uncategorized
Everybody has air conditioning problems and electrical problems. How do you select a reliable vendor? It doesn’t matter whether you’re an owner managing his own property or a professional property manager trying to find a good vendor. Always select your vendors based...
by David Harper | Dec 26, 2018 | Uncategorized
Today we’d like to talk to you about what outstanding customer service is. That term depends on the customer’s point of view. When the customer is the landlord, outstanding customer service isn’t just collecting the rent or evicting a tenant who isn’t paying rent....
by David Harper | Dec 26, 2018 | Uncategorized
Today we’d like to talk to you about what a good property manager looks like, or what it takes to be a good property manager. To be a good property manager, you have to have a mature sense of judgment, you have to have lots of hands-on experience and you have to have...
by David Harper | Dec 26, 2018 | Uncategorized
You are a good property manager, and the tenant stops paying rent. What do you do? You might want to go into prayer mode, but you have to be prepared to react quickly. Whenever your tenant isn’t paying the rent, the first thing you want to do is to contact them and...
by David Harper | Dec 26, 2018 | Uncategorized
Today we’d like to talk to you a little bit about how to screen a tenant. Screening a tenant is more art than science, but there are a couple of things you have to do. Ask the right questions. This means you have to know how much income the tenant makes. We require a...
by David Harper | Dec 26, 2018 | Uncategorized
Today we’d like to talk to you about outstanding customer service. In a previous blog, we talked about outstanding customer service from an owner’s point of view, but what does it look like from a tenant’s point of view? The tenant has a right to outstanding customer...
Military: David Harper is a retired United States Air Force Lieutenant Colonel. As a Lieutenant he served in Southeast Asia during the Vietnam War (1968-1969) where he was a Casualty Staging Officer ( Aeromedical Evacuation). He was tasked with moving wounded Soldiers and Marines from Vietnam to various military hospitals in the theatre and eventually Stateside. After serving in several Air Force Reserve Units he was “called up” to serve in Desert Shield/Desert Storm (1990-1991) Where he was Chief Planner on the Central Command Staff for the Aeromedical Evacuation of all US Casualties during the pre-invasion and post-invasion phases. He retired from the Air Force Reserve in 1993. Currently he is the President of the Broward County Chapter of the Military Officer’s Association of America.
South Florida Property Manager Roger Schalk is a member of the National Association of Residential Property Managers (NARPM), and the Florida Association of Property Managers (FARPM). A real estate professional for 18 years he has spent his entire professional career managing and developing company’s and their employees in customer facing roles and has successfully established himself in Property Management.