Everybody has air conditioning problems and electrical problems. How do you select a reliable vendor?
It doesn’t matter whether you’re an owner managing his own property or a professional property manager trying to find a good vendor. Always select your vendors based on reputation, never on who is going to do a job for the least amount of money. You’ll find out quickly that’s not a wise way to do business. Select a vendor who has a customer service attitude and who appreciates the opportunity to do what they do best. The best vendors will repair your equipment properly and make you happy so they can win your business again in the future.
Select vendors who take personal responsibility for their work and will admit when they make a mistake. Nobody is perfect, and people can and do make mistakes. You want the owner of an air conditioning company or an electric company to agree to go back and make it right if something is done wrong. That’s what we expect from vendors who stand behind their work.
Selecting VendorsPricing is important. You want to have someone who prices fairly: not too high and not too low, but fairly. Your vendors should have an interest in doing a good job every time they come out, whether they are a plumber who works by himself or a plumber who has five trucks on the road.
Make sure to choose vendors who do good work and stand by their work. You want them to be interested in ensuring you will refer them to your friends and other property owners. That’s how you select a reliable vendor.
If you have any questions on selecting vendors, please contact us at Florida Management & Consulting Group, and we would be happy to provide you with more information.
Military: David Harper is a retired United States Air Force Lieutenant Colonel. As a Lieutenant he served in Southeast Asia during the Vietnam War (1968-1969) where he was a Casualty Staging Officer ( Aeromedical Evacuation). He was tasked with moving wounded Soldiers and Marines from Vietnam to various military hospitals in the theatre and eventually Stateside. After serving in several Air Force Reserve Units he was “called up” to serve in Desert Shield/Desert Storm (1990-1991) Where he was Chief Planner on the Central Command Staff for the Aeromedical Evacuation of all US Casualties during the pre-invasion and post-invasion phases. He retired from the Air Force Reserve in 1993. Currently he is the President of the Broward County Chapter of the Military Officer’s Association of America.
South Florida Property Manager Roger Schalk is a member of the National Association of Residential Property Managers (NARPM), and the Florida Association of Property Managers (FARPM). A real estate professional for 18 years he has spent his entire professional career managing and developing company’s and their employees in customer facing roles and has successfully established himself in Property Management.